Reservation Terms

Mahé Cookery School – Reservation Terms

Please read these terms carefully. These terms confirm various important information about your table reservation with us, including how you can alter or cancel your reservation, and when cancellation charges apply. If you think that there is a mistake with your reservation or these terms, please contact us to discuss.

1. Information about us and how to contact us

Who we are. Mahé Cookery School and Chef’s Table is a trading name of No.6 (Padstow) Limited, which is an English company with company registration number 05557687 and our registered office is at Sudbrook Hall, Nesfield, Barlow, Dronfield, S18 7TB. Our registered VAT number is 826063145.

How to contact us. You can contact us by telephoning us on 01841 532093, by emailing us at [email protected] or writing to us at 6 Middle Street, Padstow, PL28 8AP.

How we may contact you. If we have to contact you we will do so by telephone, or by writing to you at the email address or postal address you provided to us when placing your reservation.

2. Confirmation of your reservation

How we will accept your reservation. Our acceptance of your reservation will take place when we confirm to you that we have accepted it (usually via email), at which point a contract will come into existence between you and us. If we are unable to accept your reservation, we will inform you of this and will not charge you.

3. If you want to change or cancel your reservation.

If you wish to cancel your reservation or make a change (for example to the number of guests), please let us know by telephone or email using our contact details in paragraph 1 above as early as possible. Please note that cancellation charges may apply, details of which are provided in paragraph 5 below.

4. We may cancel your reservation.

We reserve the right to cancel your reservation by contacting you (using the methods referred to in paragraph 1 above). We may also cancel your reservation without notice in the circumstances listed below.

We may cancel your reservation if you do not give us required information. We may need certain information from you to complete your reservation. If so, this will have been told to you over the telephone, on our website or in the course of email exchanges. If you do not give us this information within a reasonable time of us asking for it, or if you give us incomplete or incorrect information, we may cancel your reservation.

We may cancel your reservation if you do not pay. If you do not pay us any amount when you are supposed to (for example any advance deposit we require from you) by the date we specify, we may cancel your reservation. We will contact you to tell you we are cancelling your reservation.

5. Cancellation Charges

A cancellation fee calculated at the full course price per cancelled student will apply for any cancellations or reduction in student numbers which were not notified to us (by telephone or email using our contact details in paragraph 1 above) at least 14 days in advance of the date and time of your scheduled course (by email or telephone).

How cancellation charges are paid. Cancellation charges will be deducted from the payment taken when making your chef’s table reservation.

Refund of cancellation charges. We will always attempt to rebook your cancelled course with other students, and if we are able to do so we will waive (or, where applicable, refund) all or some of our cancellation charges. The cancellation charges will be refunded in full only if we are able to recoup all lost revenue arising from your cancellation.

6. How we may use your personal information.

We will only use your personal information as set out in our Privacy Policy. You can find our Privacy Policy on our website at www.paul-ainsworth.co.uk/privacy.

7. Which laws apply to this contract and where legal proceedings may be brought.

These terms are governed by English law and legal proceedings can be brought in the English courts.